Sindo Ferry

Sindo Ferry, one of Singapore's largest ferry operators, started in 1999. The ferry service began with a small fleet but now includes several modern and well-maintained ferries, each with 150 to 300 passengers capacity. It serves multiple routes between Singapore and Indonesia and is the best way to travel across borders affordably and quickly. It runs regular ferries from Singapore to Batam and other nearby islands like Bintan, Tanjung Pinang, and Tanjung Balai. It offers the perfect getaway for corporates and groups as well.

Corporate Booking

For meetings, team-building exercises, corporate events, and work-related activities the ferry offers Corporate Retreats and team-building packages. In the corporate package, you will get Golf courses and accommodation ranging from three to five stars, which are available at competitive prices. Team-based activities include paintball, flying fox, archery, and go-karting. Adventures and water sports at Kiki Resort and Kepri Coral in Barelang. Savour a bounty of seafood and regional cuisines. These packages start at $120 for a single day and $160 for two days and one night. They also provide packages that can be altered to fit your budget.

Group Booking

You can benefit from flexible payment policies, affordable rates, and amiable service at if you are with ten or more individuals on the same ferry to the same location. To know more, share the details directly with the Ferry, like the total number of adults and children travelling to the same location, travelling date and time and special needs if required.

🚌Via Bus

HarbourFront Centre nearest bus stop is Seah Im Road Bus Terminal. Get on any of the following bus number to reach the stop: SBS bus service number: 10, 30, 61, 100, 131, 143, 145, 166.

🚇Via Train

The nearest station is the HarbourFront Station on the North East Line (NEL). If you want to go to the airport, take the North train from HarbourFront and transfer at Outram Stations from the NEL to the East West Line (EWL). You will reach the destination at approximately 40-50 minutes.

🚌Via Bus

The nearest Bus stop is Bedok, and the available bus service number is 35.

🚇Via Train

Nearest train station is Tanah Merah MRT Station. Take SBS Service Number 35 from the train station to Tanah Merah Ferry Terminal.

Ferry ticket prices vary depending on the specific route and destination. The ticket prices may also be influenced by travel class (economy or business), ferry schedule, and ongoing promotions or discounts. Plan your trip in advance and check for any available ferry promo codes that may offer additional value for your journey.

• One-way ticket prices for Singapore to Batam - SGD 38 for an adult.

• One-way ticket prices from Batam to Singapore - SGD 38 for an adult.

• One-way ticket prices from Singapore to Tanjung Pinang - SGD 53 for adults.

• One-way ticket prices from Tanjung Pinang to Singapore - SGD 45 for an adult.

Travellers must pay a nominal terminal fee, Marine Park Fee over and above the ferry ticket prices to the ferry terminals in Indonesia and Singapore. The terminal fee varies by country and must be paid to the terminal operator at the ferry terminal. While there are also surcharges and peak prices, the terminal fee has to be paid at the terminal unless stated otherwise, as included in the ferry tickets. You are advised to check the ticket inclusions when booking the ferry ticket online.

Exclusive Offer on Sindo Ferry Tickets from redBus, the Official Booking Partner 

Book from redBus, the official booking partner, for the best price on Sindo ferry tickets. 

New Users Save 50% on Sindo Ferry Ticket 

New users can Save 50% on ferry ticket booking. To avail of this exclusive Sindo Ferry offer, apply the promo code “RBSINDO” during checkout. Get 25% OFF (up to SGD 10) + 25% cashback (up to SGD 10). 

Existing Users 35% Discount on Sindo Ferry Tickets

If you are an existing user of redBus you get  15% OFF (up to SGD 5) + 25% cashback (up to SGD 10). To avail of the deal, apply the code “RBSINDO” during checkout. 

How to Grab these Exclusive Sindo Ferry Offers at redBus 

• You need to book using the redBus website or mobile app. 

• The above offers can be availed once per user. 

• Cashback will be credited in the redBus Wallet under “Offer Cash”. 

• The “Offer Cash” is valid only for 180 days from the date of credit. Post this, the offer may lapse. 

• This Exclusive Sindo Ferry Offer is valid only till 31st December 2024. 

Known for its incredible amenities available to all travelers, the ferry boats are equipped with modern facilities for a comfortable journey. The interiors are spacious, and you can even store your luggage without compromising space. Some of the top amenities include: 

• Luxurious seats with adequate legroom
• Clean and hygienic interiors
• Air-conditioning
• Luggage storage
• Food
• Personal TV
• Wheelchair accessible entry
• Travel Insurance
• Cabin Attendant
• Restaurant

Sindo Ferry Popular Terminals

The Ferry serves the following terminals in Singapore:

• Tanah Merah Ferry Terminal: Time taken to/from Batam Centre is 55 to 65 minutes
• HarbourFront Center Terminal: Time taken to/from Batam Centre is 1 hour 10 minutes

Harbourfront Centre or Tanah Merah Ferry Terminal Fees: Singapore passenger departure fees - $10 per person

Ferry Terminals in Batam (Indonesia):

• Batam Center Ferry Terminal: Time taken Singapore to/from Batam Centre is 55 to 1 hour and 5 minutes. Batam Terminal Fees - $10 per person. 
• Sekupang Ferry Terminal: You can reach within 40 to 50 minutes while travelling Singapore to/from Sekupang
• Waterfront Ferry Terminal: Time taken to/from HarbourFront is 45 to 55 minutes

Ferry Terminals in Bintan Island (Indonesia):

• Tanjung Pinang: Time taken to travel Singapore to/from Tanjung Pinang is 1 hour and 45 minutes.Tanjung Pinang confirmation fees - Rp 20,000 per person. 

Other Terminals in Indonesia:

• Tanjung Balai: Time taken to travel Singapore to/from Tanjung Balai is 1 hour and 30 minutes. Tanjung Balai confirmation fees - Rp 20,000 per person
  

Note: Cash payment is accepted in the terminal. Keep the amount in Rupiah.

You can travel between any terminals per your itinerary when you get your Batam/Bintan to Singapore ferry tickets.

Before you get ready for your Batam and Bintan travels, there is some information handy for you to streamline your travel plans.  

Visa Information while Traveling

Foreigners need to get through the immigration process on arrival into Singapore and must meet these basic requirements. To ensure a seamless boarding experience, please have all your documents ready before you arrive at the ferry terminal.

• A minimum of 6 months Valid Passport
• Sufficient funds to stay in Singapore
• Arrival and return tickets
• Provide the SG Arrival card with electronic health declaration within 72 hours before departure.

Batam and Bintan Travel and VISA Information

1. Visa Exemption: Singaporeans do not require a visa in order to travel from Singapore to Batam. For a maximum of 30 days, visitors from Singapore and eight other ASEAN nations are permitted entry into Batam without a visa.
2. Visa on Arrival (VoA): Available for specific countries, this visa is obtained upon arrival in Indonesia, typically granting a 30-day stay with a one-time extension for another 30 days.
3. Social/Cultural Visit Visa: Ideal for those visiting Indonesia for social, cultural, or educational purposes, requiring an invitation letter from an Indonesian sponsor.
4. Business Visa: Designed for business-related visits, this visa does not permit employment in Indonesia but facilitates business meetings and conferences.
5. Tourist Visa: A standard visa for tourists who don't qualify for visa exemption or VoA, or wish to extend their stay beyond the permitted period.

Required Documents for Batam and Bintan Travel  

• A valid passport (with at least 6 months of validity).
• Full vaccination as per government guidelines. 
• Register on the PeduliLindungi app and complete the Traveler Health Quarantine Application Form before arrival at the Batam ferry terminal.
• One-way or return ticket for onward travel to any other country.
• Travellers must carry a valid ferry ticket for travel, including infants
  

Luggage Allowance Information

Baggage allowance varies among ferry operators, typically allowing passengers one carry-on and one personal item.

• Check-In Baggage: All passengers enjoy a 20kg check-in baggage allowance. If exceeded, S$1 per kg is charged.
• Carry on baggage of a maximum of 10 kg per person..
• Hand Baggage: Passengers may carry a handbaggage (55cm x 40cm x 20cm) weighing up to 10kg.
• Oversized Items: Items exceeding 1.5m or 100cm x 60cm x 30cm (e.g., surfboards, wakeboards, bicycles) incur a SGD10 surcharge. Check them in 30 minutes prior to departure on terminal Level 2.
• Cargo and Commercial Items: These, along with inadequately packed items, are not accepted at the counter.
• Prohibited Items:Dangerous goods, illegal substances, and specific food items are prohibited; refer to your ferry operator for a detailed list.
• Extra Charges:Additional or oversized baggage may incur extra charges; it's advisable to confirm these details in advance.

*The operator assumes no responsibility for damage to checked baggage during handling by third parties, such as terminal operators.

Additional Tips for Travelling to Batam and Bintan

• Seat Availability:Please note that seat availability is contingent upon availability and is on a first-come, first-served basis, so it's advisable to book your ferry tickets in advance.
• Time Zone Awareness: Singapore (GMT+8) is one hour ahead of Batam and Bintan (GMT+7).
• Accessibility Amenities: It accommodates strollers and wheelchairs for passenger convenience.
• Documentation Preparation: Ensure you have all necessary documents ready before boarding to facilitate a seamless ferry departure.
• Currency Information:The local currency in Batam and Bintan is the Indonesian Rupiah (IDR). While credit cards are widely accepted, it's advisable to have some local currency on hand.
• Connectivity Suggestions: Consider purchasing a local SIM card for improved connectivity and lower data costs.
• Health Precautions: Depending on the time of year, carry mosquito repellent and stay hydrated, especially for outdoor activities.
•  Local Customs: When visiting religious sites, dress modestly and respect local customs and traditions.

Sindo Ferry ticket cancellation and refund policy in redBus

• In case of bad weather conditions, the ferry operator may postpone or reschedule the trip according to the marine department’s regulations.
• Cancellation done 24 hours or before the travel duration; no cancellation charges are applicable.
• If tickets are cancelled 3 hours or before the scheduled departure, 60% cancellation charges are applied.
• 100% charges are applied if the tickets are cancelled at the last moment.

By staying informed and preparing accordingly for your ferry journey, you can ensure a smooth and enjoyable trip to Batam and Bintan with Sindo Ferry!

For booking ferry tickets online from Singapore to Indonesia or Indonesia to Singapore, you’ll need to follow the below-mentioned steps:

1. From the top of this page, add your source and destination and click ‘search’ to find the ferries on this route.
2. You will see a list of available ferries with their schedule, ferry prices, and boarding details.
3. Under the ‘filter’ section, you can filter the ferries offered by Sindo Ferry.
4. Choose the most suitable ferry based on your preference and head to the payment gateway.
   

Passengers can make online ferry ticket booking by making payments via deb it card, credit card, and net banking on redBus. redBus also offers special offers from time to time, which one can avail of while booking ferry tickets online.

Sindo Ferry daily services are available from Harbourfront to Batam Center; Harbourfront to and from Sekupang; Harbourfront to Tanjung Balai; Tanah Merah to Batam Center, Tanah Merah to Tanjung Pinang, Harbourfront to Waterfront and vice versa. For a detailed schedule, click here >> Sindo Ferry Schedule.  

Departure Location

1. Harbourfront Centre

Address: 1 Maritime Square HarbourFront Centre

#03-43 (S) 099253

Departure Hall: 2nd Hall

Arrival Hall: 1st floor

2. Tanah Merah Ferry Terminal

Address: 50 Tanah Merah Ferry Road

#01-15 (TMFT) (S) 004988

Departure Hall: 1st floor

Arrival Hall: 1st floor